The Airport and Airlines Company denies the statement made by an American tourist who arrived in Sri Lanka on social media that he had to return due to the inability to provide transport facilities and contact the agency.
Its Director of Operations Shehan Sumanasekera said that the CCTV footage of the incident had been leaked to the media. Investigations have also shown that his statement is untrue.
An American tourist who arrived in Sri Lanka saying that he had to return after about 5 hours due to his inability to provide transport facilities and contact the agency
A video was released to the media on the 7th.
Subsequently, Minister of Tourism Prasanna Ranatunga also instructed the authorities to conduct a full investigation into the matter.
The airport and the airline have carried out an investigation into the incident and its report has been submitted to the Minister of State for Aviation, D.V. It has been handed over to Mr. Chanaka.
Before the American tourist named George arrived in Sri Lanka, a taxi of a Sri Lankan taxi company was booked on the 6th from a third party website registered in Germany.
However, according to airport reports, he had arrived in Sri Lanka on the 7th and it is reported that the taxi driver had been waiting for him at the airport premises the previous day.
Following are the comments made by the relevant American tourist.